Learner Resources-CUAAIR311 Present programs on-air Quote aggressive or abusive customer SIRCDIS002

aggressive or abusive customer SIRCDIS002 Deliver medicines to customers outside the pharmacy SIRCDIS003 Assist in dispensing prescriptions CHCDIV001 Work with diverse people * We can develop additional elective units that are not listed on request (Please contact us for further information)

ethics and privacy policies in ICT environments ICTPRG302 Apply introductory programming techniques ICTSAS432 Identify and resolve client ICT problems Elective units ICTWEB431 Create and style simple markup language documents ICTWEB432 Design website layouts ICTWEB433 Confirm accessibility of websites ICTWEB434 Transfer content to websites ICTWEB443 Implement search engine optimisations ICTWEB450 Evaluate and select a web hosting service ICTWEB452 Create a markup language document ICTNWK420 Install and configure virtual machines Group D ICTNWK421 Install

Core units BSBINN801 Lead innovative thinking and practice BSBRES801 Initiate and lead applied research Elective Units BSBINN601 Lead and manage organisational change BSBFIM801 Manage financial resources BSBLDR801 Lead personal and strategic transformation BSBLED802 Lead learning strategy implementation BSBLED806 Plan and implement a coaching strategy BSBLED805 Plan and implement a mentoring program If you require RPL Kits with comprehensive benchmarking

Core units CHCCOM001 Provide first point of contact CHCCOM005 Communicate and work in health or community services CHCDIV001 Work with diverse people HLTWHS001 Participate in workplace health and safety BSBWOR202 Organise and complete daily work activities Elective units CHCDIV002 Promote Aboriginal and/or Torres Strait Islander cultural safety CHCECE002 Ensure the health and safety of children HLTAID002 Provide basic emergency life support HLTINF001 Comply with infection prevention and control policies and procedures * We can develop additional elective units that are not listed on request (Please contact us for further information)

slicing and wrapping process FBPOPR2055 Freeze dough FBPPBK2002 Operate a pastry forming and filling process FBPPBK2005 Operate a doughnut making process FBPPBK2006 Operate a griddle production process FBPPBK2007 Operate a pastry production process BSBITU201 Produce simple word processed documents BSBITU202 Create and use spreadsheets * We can develop additional elective units that are not listed on request (Please contact us for further information)

Learner Resources-CUAAIR311 Present programs on-air Quote aggressive or abusive customer SIRCDIS002Our learner resources contain everything you need to begin training your learners. Our learner resources include: Learner Guide PowerPoint Presentation Session Plan Classroom Activities Self Study Guide Our learner resources have been aligned to learner cohorts, industry needs and ACSF indicated levels. In order to achieve this, we have conducted: Industry consultation Robust validations Assessment of best practice holistic delivery We provide all